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Articles

  • Avast Business Antivirus – How to block all websites except 1 (or the ones you want)

    Start by editing the target Settings Template under Device Settings. Under Active Protection, go to Web Shield, and choose Customize: Under the Site Blocking tab, check box the Enable site blocking option, and in the “Blocked URL address” windows, insert: https://* and click add http://* and click add do this a 3rd time just adding…

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  • Avast for Business – How to remove modules / shields from the cloud console

    Avast for Business – How to remove modules / shields from managed clients using the cloud console While inside the console, under Network, Settings, and chose the target Settings Template. Select the Active Protection tab, and you will notice 3 dots to far right of each module. This allows you to uninstall that module from…

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  • Avast! Premium Business Endpoint Security ABES using best practices

    To configure your avast! Premium Business Endpoint Security console using best practices: 1)       Login to your console from here:   https://business.avast.com using your APBS login email address 2)       I will have your license applied to your console for the correct expiration date. 3)       Installers are downloaded from the console under “Add new devices” and have a…

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  • how to uninstall avast removal tool | Remove avast! for clean installation – ASWCLEAR.EXE or AVASTCLEAR.MSI

    how to uninstall avast using avast removal tool AVASTCLEAR.EXE Utility One of the issues with all anti-virus vendors is leftovers from previous versions. To rule out this as the point of failure, I recommend a clean installation. This is a requirement when migrating from avast! consumer versions (Pro, I.S., Premium, free) or legacy Endpoint Protection to…

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  • AVAST Exclusions Testing with Avast Business Endpoint Security & Premium Versions

    Duplicate your desired template and name it “EXCLUSION TEST” or whatever you want it to be. Now we want to edit those template settings: Under the Active Protection tab, File System Shield, Customize, Actions, Virus, and set “Choose what action Avast will perform”  and set to “Ask” then under Options, select “Show notifications for actions”. …

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  • Bitdefender – Syslog – Installation / Administrators Guide / Appliance Download

    GravityZone Business Security On-Premise Installation Guide Administrator’s Guide Appliance download GravityZone Advanced Business Security On-Premise Installation Guide Administrator’s Guide Appliance download Bitdefender GravityZone Comparisons Chart Bitdefender Support Page (links to phone, email and live chat options available on the Business section) Bitdefender Endpoint Security Uninstall Tool (should be run while in Windows safe mode)  

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  • Bitdefender Licensing default Actions

    I have been to the top of the Bitdefender chain, and here are the accurate answers to the licensing questions: When a Bitdefender GravityZone license key expires, all the endpoints will enter into 30 day trial mode. When a Bitdefender GravityZone license key count is exceeded, all the endpoints installed over that limit will enter…

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  • Gravity Zone ports for web and relay – revised 8/5/16

    80 & 443 are already opened to the net, or Bitdefender would not work now! HTTP and HTTPS port 80 updates to Gravity HTTP and HTTPS port 443 updates & communication to GravityZone Port 7074, 7076, and 8443 is internal inbound and outbound to relay server Relay setup as communications and update server Rule for…

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  • Bitdefender Business Security Relay requirements – revised

    Here are the requirements for the Relay install. Port is 7074 inbound and outbound for the internal communication. External is HTTPS/ HTTP port 80 & 443 to the cloud. –       Relay is recommended to be installed on a physical Windows server. The only modules that get installed on a server is the Antimalware and Advanced…

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  • Bitdefender GravityZone console, how to test client connectivity

    If the computer system cannot be seen inside the GravityZone console, we must verify that the computer in question has access to the GravityZone Cloud.  Below, I have run 2 telnet commands to that address, to show both SUCCESSFUL and FAILED results. This first screen shows the Telnet command: telnet cloud-ecs.gravityzone.bitdefender.com 443 If the connection…

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  • GravityZone And FortiClient VPN – How to work around!

    To ease installation over existing security software, Bitdefender Endpoint Security automatically checks for and detects a large number of incompatible security programs at installation time (the full detection list is provided at the bottom of this document). The process to bypass this detection is explained below.  You can bypass all, or you can bypass a…

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  • Network Discovery, Relay and Deployment Prerequisites

    Network discovery cannot be performed on Unmanaged workstations. This task requires an Endpoint Communication Agent, which gets installed with Bitdefender Endpoint Security Tools. If you are also adding the Relay role to the installation package, please note that Relays perform the Network Discovery task every 30 minutes automatically. By issuing this task on a managed…

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  • Emsisoft Restart / Reboot Loophole – update settings for “Stability”

    We had an intensive discussion about the Emsisoft “reboot loophole” issue and were able to clarify some things. During the last 7 days we had several bug fixes and released 2 hotfix updates. Hotfix updates always require a reboot (some require 2 reboots, so 2 hotfixes might require 4 reboots). This is the reason why Emsisoft…

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  • AVAST Firewall Settings vs Windows Firewall settings

    “I am having trouble with QuickBooks, when a user tries to sign on it tells them they do not have access. Where do I go to change that setting?” This issue is usually due to the firewall settings on the QuickBooks server, and Intuit recommends disabling all firewalls off the QuickBooks server. However, the actual…

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  • Avast! Clean Installation

    Many times, previous anti-virus leftovers prevent a proper anti-virus installation. Under these circumstances, you may be instructed to do a clean installation. The 1st step is to download the avast! Removal tool “aswclear.exe” http://files.avast.com/iavs9x/avastclear.exe and save on your desktop. Right click the avast! tray icon, and open the avast! User interface. Go to Settings, Troubleshooting,…

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