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Rapport – More problems than its worth! by Erin Dunn As of the last three years there has been a noticeable trend in the computer troubleshooting and repair industry; and a particular piece of software called Trusteer Rapport has been causing some odd behavioral problems on machines that we repair. Everything from slowness to Windows…
Intuit QuickBooks automatic backup vs scheduled backup: J.R. does both, and both is best! From with QuickBooks, select: File, Save Copy or backup, Backup Copy, Next: Select “Local backup”, then Options: Select the location for the Auto Backups to occur. I like to set “Remind” option to “1”, this…
Here are the changes we make to the default settings of avast! Endpoint Protection versions (Plus, Suite, and Suite Plus) when managed using the avast! Small Office Administration console (SOA) Open SOA, and go to Group view, pick the desired group, and Edit group settings: Choose Shield…
Don’t Fall For Deceptive Practices by Erin Dunn In the early days of computing, viruses and malicious software infections were relatively easy to spot and thus somewhat easy to mitigate. In the modern computer world it’s becoming extremely difficult to spot such threats. One of the most prolific types of infections that…
This document is a step by step procedure to migrate from avast! FREE for Home to avast! Internet Security: 1. Download the avast! Internet Security and save on your desktop of your computer; http://files.avast.com/iavs5x/avast_internet_security_setup.exe 2. Save the avast! license file to your desktop 3. Remove the existing avast! from add / remove programs (or programs and…
This is how to create an Acronis FULL image backup with Validation. This is a Disaster Recovery Backup for bare metal restore using Acronis True Image 2013. This process will give you a guaranteed image for recovery from hard disk failure, corruption, or infection. Make sure to plug in your external…
I have received many a panic phone call from users describing a Windows Deactivation. “They say I am pirating their software, what did you do?” And the blame is usually extended to your IT Department, or you System Provider (computer guy) “ I will guarantee it almost always has NOTHING to do with…
I personally do NOT condone avast! free for home use. There is NO free lunch, you just haven’t figured out how your paying yet! AutoSandbox It is missing a critical element, that the rest of the avast! products use, which is the AutoSandbox. When unknown code (new or rare), passes through all stages of A/V…
The avast! Enterprise Administrator (AEA) managing the avast Endpoint Protection Plus The AEA console is the desired platform when managing 200+ systems. This Enterprise console is one of the most powerful anti-virus management tools in the industry, and does NOT have to be loaded on a server. Supported O.S. include Server 2003, 2008, and 2012…
There has been much confusion about the use of global exclusions for Avast’s Endpoint Protection anti-virus in a managed environment using the Small Office Administration console (SOA). When managed, no changes can occur at the Endpoint clients, as the console will over write those settings, sometimes immediately. Therefore, all changes to clients must be performed…
Here are the steps necessary to move you avast! SOA console to a different system. If the new SOA has the same IP and same DNS name, then you should not have to touch each WS or re-deploy to stay in the avast! managed environment. Here are the Backup / Restore steps for SOA: 1.…
To update the avast! Small Office Administrator SOA, the first step is to identify the Program version. To update the console to current version, the SOA installer is executed, and loaded tight over the top of the existing console, and all settings will stay. 1st verify console version in SOA, Admin, About avast!: If…
If the new SOA has the same IP and same DNS name, you should not have to touch each WS or re-deploy. Here are the Backup / Restore steps for SOA: 1. Perform the “System backup” from JOBS tab in the SOA console – Backup file “backup.dat” is created in avast! SOA’s ProgramData folder, and…
DEFENDER This is worthless as spyware gets (this should be a RED flag about Security Essentials!). Defender doesn’t stop infections while noticeably slowing down systems, so TURN IT OFF. The spyware issue is much better dealt with using Malwarebytes pay, or by virtualizing your browsing using avast! Pro Control Panel, Windows Defender, Options, un-check “Start…
Sincerely, J.R. Guthrie President Advantage Micro Corporation 520-290-0595 jr@advantage77.com “At this point in time, the Internet should be regarded as an Enemy Weapons System!”
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