“I am having trouble with QuickBooks, when a user tries to sign on it tells them they do not have access. Where do I go to change that setting?”
This issue is usually due to the firewall settings on the QuickBooks server, and Intuit recommends disabling all firewalls off the QuickBooks server.
However, the actual port requirements change depending upon the version of QuickBooks that you are using. Here are all the port settings, and an example using the QB 2015 requirements is attached, sir.
Manually configure exceptions and ports to your Firewall:
Step 1: Configure Windows Firewall (you need to do this even if you have a 3rd party Firewall
program)
Windows 7, Windows 8, Server 2008, and Server 2012:
1. Click the Start menu and type firewall.
2. Click on Windows Firewall.
3. On the right-hand side, click on Advanced Settings.
4. Click on Inbound Rules to highlight it.
5. Right-click on Inbound Rules and select New Rule.
6. Select Port and click Next.
7. Make sure TCP is selected and type in the following ports for your year of QuickBooks: {if you have
multiple years of QuickBooks installed or will be using, you will need to add each year’s ports as well
in this format: 8019, XXXXX, XXXXX, XXXXX, XXXXX).
. QuickBooks 2015: S019, 56725, 55363-55367
. QuickBooks 2014: 8019, 56721, 55358-55362
. QuickBooks 2013: 8019, 56723, 55353-55357
. QuickBooks 2012: 8019, 56722, 55348-55352
. QuickBooks 2011: 8019, 56721, 55343-55347
. QuickBooks 2010: 8019, 56720, 55338-55342
. QuickBooks 2009: 8019, 56719, 55333-55337
8. Click Next and make sure Allow the Connection is selected, then click Next again.
9. Click Next again and give the rule a name, such as QBPorts. Click Finish when done.
10. Repeat the steps above for the Outbound Rules (for step 4 inbound rules, choose Outbound Rules).
11. Try opening QuickBooks again in multi-user mode or over your network to see if the issue has been
resolved.
